The first workshop in the E-Commerce Mastery Series is designed to help you understand the various e-commerce platforms available to small and large businesses alike. If new to this business, you will learn what questions to ask as you evaluation e-commerce programs and if you’re already doing online sales, you’ll uncover ideas to optimize your operations. You will also learn how to hire both short- and long-term associates with the skills needed to support this business. You will be given tools to help evaluate your product offering, your online operations, including space for inventory, and how to successfully staff to meet your customer demands. Participants will leave with an outline specific to their own business to start implementing operational changes immediately.